WINESOR SUPPORT

How can we help?

Find setup guidance, answers to frequently asked questions and direct support for your WINESOR sensor and the X-SOR app.

QUICK SUPPORT

Find the help you need

Choose the topic that best matches your question.

Follow the installation process and connect your WINESOR Classic to the X-SOR app and your WiFi network.

Find answers about measurements, connectivity, batteries, notifications, the app and data service.

Get the app for iOS or Android and access your WINESOR measurements, statistics and notifications.

Learn more about the 2-year WINESOR warranty and what to do if your sensor requires assistance.

QUICK SOLUTIONS

Find quick guidance for the most common questions about your WINESOR sensor and the X-SOR app.

DIRECT SUPPORT

If the quick solutions did not resolve your issue, send us a message. Our support team will review your request and help you find the right solution.

For technical issues, please include a short description, your X-SOR app version and a screenshot whenever possible.

Can't find what you're looking for?

Our support team is ready to help you.